Virtual Consultation Guides & Videos

If you’ve used Virtual Consultation Platform before, you may notice some changes. Take a look at our What’s Changed guide for an overview of the changes.


For supporting guides and videos, please see below.


If you are an administrator, setting up clinics and appointments, please see the below guides and videos.

Appointment manager

Clinic statistics and logs

How to create an appointment

How to get help in clinic


Clinic Manager


If you’re a clinician holding video consultations with patients, take look at the below guides and videos.

Clinician experience - FAQs

How to join an appointment

Live clinic explained


Appointment manager

Live clinic


If you’re a patient and have received a Visionable virtual consultation appointment, the below guides and videos will help you prepare for you call.

Patient joining on a desktop

Patient joining on a mobile device

Patient experience - FAQs


Patient joining via SMS

Patient joining via email