• To Open the Visionable Platform, please click the Visionable Icon saved on your toolbar.
• In the event that the Platform does not open when you click on the Icon, open it through “Show Hidden Icons” on the bottom right hand side of your toolbar.
  • Click the upward facing arrow.
  • Then Click the Visionable Icon from the panel.
  • The Visionable Platform window will then open on your PC.
•  

• Create:
  • Click on the Meetings Icon in the left-hand margin
  • In the “Meetings” menu select the round plus button on the top right-hand side of the page.
  • Using the meeting scheduler:
    • Enter Subject
    • Date & time of meeting + Duration
    • Click “save + Send” then chose for it to be sent by either SMS or email
•  Join:
  • Ensure your headphones and camera are connected/active
  • Select the appropriate meeting within the meeting Icon.
  • To join the meeting, simply click on the Video Icon next to the meeting name or click the three dots and then click join.
•  Exit:
  • Click the hang up button at the bottom of the Platform.
  • DO NOT click the “X” of the video windows as it will not cancel out any audio or noise coming from you.

• Edit:
  • Hover your mouse over the meeting you would like to edit. Click the three dots on the right-hand side, then select “Edit”. The meeting scheduler should then open.
• Cancel:
  • Hover your mouse over the meeting you would like to edit. Click the three dots on the right-hand side, then select “Delete”. A message box will appear for you to confirm the cancelation.
  • IMPORTANT: You will not get a prompt to cancel the appointment by email or text. You will have to contact the attendees directly to confirm the cancellation.

• Check that your volume is not turned down or muted on any device(s) Microphone or speaker.
• Ensure that your headset is not muted, or volume set too low
• Check that your headset/earphones are fully plugged in. If issues persist, unplug and plug back in.
•  

Click the bottom left speaker icon on the Visionable Platform. It will turn red when activated.

• Click and drag the circle between the microphone and the speaker icon to increase/decrease your microphone volume.
• Click and drag the circle between the speaker and camera icon to increase/decrease your speaker volume.
•  

Click and drag the circle adjacent to the attendee’s information under Meeting Participants

• In the contacts menu, click the speech bubble next to their name and begin your conversation.

• The first time you will use the Visionable client a “Set up Wizard” will appear on your screen.
• Select your microphone and test
• Select your speaker and test
• Click “save” and your devices should be registered.
•  

• On the left-hand toolbar, click the three dots
• Select the settings Icon
  • Chose the Audio Icon and select the device which you would like to use.
•