Patient Services
Watch this video if you have a Windows PC or laptop. This will show what to do when you receive an invite from your clinician to join to video meeting. You can join a meeting up to 30 minutes before it is due to start, not before.
Watch this video if you have a Apple iMac or Macbook. This will show what to do when you receive an invite from your clinician to join to video meeting. You can join a meeting up to 30 minutes before it is due to start, not before.
Watch this video if you have an iPhone. This will show what to do when you receive an invite from your clinician to join to video meeting. You can join a meeting up to 30 minutes before it is due to start, not before.
- Desktop Client
- Requires Windows 7+, Mac OS X 10.9+, or any recent 64bit Linux distribution
- Dual Core CPU or better
- 200 MB disk storage space *
- High speed Internet connection
- One or more USB, PTZ, or built in cameras up to HD resolutions
- High quality audio device **
- iOS Client
- Requires iOS 9.0 or later
- Compatible with iPhone 4S and newer, iPad 2 and newer
- Audio and video are allowed on WiFi/3G/4G
- Android
- Requires Android OS 2.3 or later
- Requires Dual Core ARMv7 CPU or better
- Latest version of Chrome, Firefox or Opera
- Audio and video are allowed on WiFi/3G/4G
- A headset must be used when meeting via phone and is highly recommended when using a tablet
- Desktop Web Client
- Requires a browser that supports WebRTC:
- Google Chrome, latest version
- Mozilla Firefox, latest version
- Opera v48, latest version
- Dual Core CPU or better
- High speed Internet connection
- One or more USB, PTZ, or built in cameras up to HD resolutions
- High quality audio device **
- Requires a browser that supports WebRTC:
* Additional storage space required for local recordings
** Audio device selection greatly affects the quality of the audio. Built in microphone and speakers can be used, but a headset or audio conferencing speakerphone is recommended for the best experience.
